We hope that you will be delighted with your LoveLilly purchase. We only work with suppliers that we are confident will produce the highest quality goods.
If you feel that your item is faulty, we are sorry. Great care has been taken to ensure that your product has been made to the highest quality, and it has been checked and carefully hand packaged at LoveLilly HQ. However if you feel that something has slipped our notice and that your item is faulty please return it to us as soon as possible, and in any event, within 14 days of receipt, so that we can replace or refund your item. Please enclose details of your name and contact information as well as your reason for return.
